Job Opportunities

Lead ‘Ohana Conferencing Specialist (Full-Time, Honolulu)

Job Description:
Position: Lead ‘Ohana Conferencing Specialist, Full-Time
Department: ‘Ohana Conferencing
Location: Honolulu Office
Job Summary:
Under the direction of the Supervisor, mentors, coaches and leads Coordinators in the coordination of ‘pre-conference tasks in preparation for the ‘Ohana Conferences scheduled for Social Worker, family, and service providers. Also responsible for the implementation of Automatic Referral Processing. Responsible for all the tasks as described in the ‘OC Specialist Job description but carries a caseload of 10 and scheduling 1 ‘OC per week in order to be available to mentor, coach and lead in all tasks regarding pre-conference preparation. Responsible for serving as back up in a limited capacity, to the Supervisor as needed. This may include reviewing all e-mail and correspondence drafts, reviewing pre-conference summaries for conferences that are ready to be penciled in or scheduled, mentoring, coaching or training regarding new forms or general ‘Ohana Conferences protocols. Responsible with assisting Coordinator Supervisor in ensuring ‘OC Specialists training manual is current and up to date. Responsible for creating a training plan and training new hires. Responsible for increasing conference load as requested by the Supervisor and or to meet the demands of the current referral need. Responsible for ‘OC Specialists Weekly Reviews as requested by the Supervisor. Responsible for daily assisting, mentoring, coaching and leading ‘OC Specialists in their pre-conference tasks as needed or requested by Supervisor. Responsible for Recording and Facilitating First Meetings as needed.


Education/Skills/Experience:
Minimum Requirements:
Must have a Bachelor’s degree in a related field from an accredited institution of higher learning; and a minimum of three (3) to five (5) years related experience and/or training. Attention to detail and problem solving skills. Team player with a positive attitude and the ability to interact with all levels of the organization. Demonstrated ability to exercise sound judgement, be self-directed and work with minimal supervision. Ability to thrive in a highly collaborative workplace with colleagues of diverse backgrounds and perspectives. Ability to manage time effectively and meet deadlines. Committed to quality and performance improvement. Excellent verbal and written communication skills in person and on the phone are required for this position. Proficient use of Microsoft Word, Excel and Outlook are required. Successful criminal and child abuse and neglect background clearance as required by state regulations for those who work with children and families in the Child Welfare System.
Deadline to Apply: 12/21/2018