Job Opportunities

Wrap Manager (Full-Time, Honolulu)

Job Description:
Position: Wrap Manager (Full-Time)
Department: Family Wrap Hawaii
Location: Honolulu Office
Job Summary: The Wrap Manager is responsible for leading the statewide Family Wrap Hawaii program. The Wrap Manager directs and supervises the functions and activities of the Wrap Supervisor, Facilitators, Navigators, and Recorders. The Wrap Manager handles the Wrap related projects to ensure that they are in line with the stated goals of EPIC ‘Ohana, Inc. The Wrap Manager needs to be analytical about the program, and needs excellent communication and interpersonal skills to communicate problems and potential solutions. Direct activities, oversee training, and manage staff and volunteers to ensure that the Family Wrap Hawaii program meets all sub-contract and contract requirements and that resources are used effectively. Actively seek out, interview, and hire qualified individuals, whose philosophy is in concert with the EPIC mission, interested in training as facilitators, recorders, and navigators for Wrap. Establish and maintain relationships with the Department of Human Services (DHS) and other community organizations to meet community needs and to ensure that services are not duplicated. Research and analyze community needs and feedback to determine program direction and goals. Continually seek out potential partners on all islands for Wrap meetings. Meet regularly with President & CEO to brainstorm avenues for ongoing relationship building in the community. Establish and oversee administrative procedures to meet objectives set by the President & CEO. Plan, prepare, administer, and maintain records and reports, such as budgets, personnel records, equipment, support services, and/or training manuals as required by contract or as requested by President & CEO. Provide ongoing information and/or training for identified partners on Wrap Meetings as well as on other topics and issues. Work with President & CEO and Human Resources Manager to mediate any staff issues. Make adjustments, changes, additions to program processes as evaluations deem prudent in order to maintain the highest quality product for families.

Minimum Requirements: Must have a Bachelor’s degree in a related field from an accredited institution of higher learning; and a minimum of three (3) to five (5) years case management or human services-related experience and/or training. Must have an understanding of group work and child welfare. Experience in Program design, evaluation, and management highly preferred. Must be willing to lead, take charge, and offer opinions and direction. Must be able to analyze information and evaluate results to choose the best solution and solve problems. Must be able to develop constructive and cooperative working relationships with others, and maintain them over time. Must be able to develop specific goals and plans to prioritize, organize, and accomplish the goals of the Wrap program. Must be able to maintain an ethical, responsible, and professional attitude and demeanor under all circumstances in person, by phone, e-mail, and correspondence, in order to effectively and efficiently engage and maintain working relationships with families, professionals, who are undergoing complex and crises situations. Team player with a positive attitude and the ability to interact with all levels of the organization. Demonstrated a high degree of professionalism and maturity. Decisive and able to make tough decisions as required. Committed to quality and performance improvement. Individual with experience working with families whose children have been harmed or threatened with harm and in facilitation and/or mediation, preferred. Individual with culturally relevant training and/or experience specific to the community served, preferred. Must have a strong ability to communicate clearly and concisely both orally and in writing with the organization’s leadership team and others. Ability to be proficient with computer use including keyboarding, word processing, spreadsheets and database manipulation. Proficient use of Microsoft Word, Excel and Outlook are required. Valid driver’s license, no-fault automobile insurance, acceptable motor vehicle abstract, and access to an insured, reliable vehicle are needed. Successful criminal and child abuse and neglect background clearance as required by state regulations for those who work with children and families in the Child Welfare System.
Deadline to Apply: Open until filled